Automatic Refill program - Each month an OTN Specialty Services representative can contact a patient to arrange delivery of their medication at their convenience. Refill orders can also be placed online.

Compounding - OTN Specialty Services compounds medications, which are not commercially available. By providing alternatives and allowing for flexibility, OTN Specialty Services can offer more to physicians and patients.

CycleKit™ - Free, individually packaged, personalized and labeled supplies, and step-by-step instructions designed to help ease the process of medication administration.

Designated Reimbursement Specialists - Employees with extensive knowledge in the insurance field who help patients understand coverage. They also assist patients and doctors with payor reimbursement.

Physicians Services Department - A department dedicated to supporting physicians’ or nurses’ needs during normal business hours.

Donor Services - A team of Donor Cycle Specialists designated to support and protect the anonymity of donor programs in reproductive medicine.

Medical Advisory Board - A professional board of physicians appointed to enhance and promote knowledge in the fields of Reproductive Medicine, Neurology, Multiple Sclerosis, Oncology, Orthopedic Medicine, Rheumatoid Arthritis, Crohn’s Disease and Hepatitis C. These physicians serve OTN Specialty Services on a consultative basis.

Multilingual Care™ - A real time translation service covering over 150 languages. When a non-English speaking patient talks with an OTN Specialty Services representative, they will receive interpretation of the information in their own language.

Nursing Advisory Board - A professional board of nurses appointed to design and revise future educational initiatives and opportunities for clinicians and patients.

Packaging and Delivery - OTN Specialty Services can deliver to any United States address and most international addresses. Our comprehensive, high-tech delivery services include 24-hour tracking and quality-controlled packaging.

Pharmacy Services Triage Form - A customized medication order form used to initiate pharmacy triage service.